General Information

Vienna from A to Z



The official currency in Austria is the EURO. 1 Euro = 100 Cents.
Coins: 1, 2, 5, 10, 20, 50 Cents; 1, 2 Euros
Bank notes: 5, 10, 20, 50, 100, 200, 500 Euros
The term Euro is usually abbreviated as EUR. The symbol for the Euro is €.

Foreign exchange, banks & credit cards

Money can be changed at the airport, at banks, exchange bureaus and larger hotels.
The banks that are located closest to the ECCOMAS 2012 venues can be found across the street from the main entrance to the Main
■ Bank Austria, Schottengasse 6-8 (open: Mon-Wed 8:00-15:00, Thu 8:00-17:30, Fri 8:00-15:00),
■ Bank Austria, Schottengasse 11 (open: Mon-Fri 8:00-12:30), or
■ Volksbank, Schottenring 1 (open: Mon-Wed 8:00-15:00, Thu 8:30-17:30, Fri 8:30-15:00).

For a cash advance, credit cards can be used at cash dispensers (“Bankomat”) which are available all over the city. An ATM cash dispenser is located close to the major lecture hall (Auditorium maximum).

Important telephone numbers

Emergency Number 112
Fire Brigade 122
Police 133
Ambulance 144
Medical Service 141


The nearest pharmacy is located on Universitätsstraße 10 (open: Mon-Fri 8:00-18:00, Sat 8:00-12:00). The same opening times apply to most pharmacies in Vienna. A 24-hour pharmacy standby service is available throughout the city. Details of the nearest open pharmacy are posted at every pharmacy. For telephone information call +43 1 1455.

Prices and tips

Menu prices usually include service and taxes. In restaurants, a tip of approximately 5-10 % is expected.


Typical shopping hours are Monday to Friday 9:00 - 18:00 and Saturday 10:00 - 13:00 (17:00). Apart from some tobacconists and small supermarkets at petrol stations and at the main railway stations, shops are closed on Sundays.
Luxury shops with an elegant clientele can be found in the pedestrian zone of the Graben and of Kärntnerstraße(underground lines U1 and U3 / station Stephansplatz). Street entertainers and outdoor cafés contribute to the special atmosphere of this area. A well known shopping area is Mariahilferstraße (underground line U3 / station Neubaugasse).


The main taxi companies in Vienna can be reached on: +43 1 31300 or +43 1 40100 or +43 1 60160. There is a taxi stand across the street from the main University building in the street Schottengasse.

Tourist info

The nearest Tourist Info Point is located in the city centre at Albertinaplatz (corner of Maysedergasse), and is open daily from 9:00 to 19:00. You can also look up the Vienna Tourism Website:
Sightseeing tours can be booked at the “Social Programme Counter”.


The best way to discover Vienna is by public transport. The transport system is based on a dense network of trams, buses, subways, and trains. The following tickets are available:
■ Single-ride ticket: € 2.00 (at vending machines), € 2.20 (in the means of public transport – trams only)
■ 24-hour (multiple-ride) ticket: € 6.70
■ 48-hour (multiple-ride) ticket: € 11.70
■ 72-hour (multiple-ride) ticket: € 14.50
■ Week card (multiple-ride ticket): € 15.00 (valid from Monday to Monday)
Tickets are available at Vienna Transport sales counters and at tobacconists. Apart from the Vienna Card, tickets can also be obtained from vending machines at the underground stations.
■ Vienna Card: € 19.90 (72-hour (multiple-ride) ticket, reduced rates for guided tours, at restaurants, ...)
The Vienna Card is available at the “Social Programme Counter”.


Voltage: 230 Volts. Plugs are Continental-style two-pin. A plug adaptor should be taken along if incompatible electronic gadgets are used.


Vienna prides itself on having one of the purest drinking water supplies in Europe (see also: green-vienna/viennese-water), therefore tap water is potable.